Last updated: June 19, 2026
These Terms of Service ("Terms") govern your access to and use of PorchLite (the "Service"), operated by [Your Legal Name / Company] ("PorchLite," "we," "us"). By using the Service, you agree to these Terms. If you do not agree, do not use the Service.
PorchLite provides AI-powered chat assistants ("Assistants") that answer questions on behalf of your business using content you provide or that we gather from your website. Assistants can capture visitor contact details ("leads") and hand off to a human.
You are responsible for keeping your login credentials secure and for all activity under your account. You must provide accurate information and be at least 18 years old.
You retain ownership of the documents, website content, and other materials you provide ("Your Content"). You grant us a license to process Your Content solely to operate the Service. You are responsible for having the rights to the content you upload and for ensuring it is accurate and lawful.
You agree not to use the Service to: break the law; upload content you don't have rights to; attempt to disrupt, overload, or reverse-engineer the Service; or use it to deceive, harass, or harm others. We may suspend accounts that violate these Terms.
Assistants generate responses using artificial intelligence and may occasionally produce inaccurate, incomplete, or unexpected answers. The Service is provided to assist, not replace, your own judgment. It is not professional, legal, medical, or financial advice. You are responsible for reviewing the information your Assistant provides and for the content it draws from.
Paid plans are billed in advance on a recurring basis through our payment provider. Free trials, if offered, convert to paid plans unless cancelled before the trial ends. Fees are non-refundable except where required by law. We may change pricing with reasonable notice.
You may cancel at any time. We may suspend or terminate access for violations of these Terms or non-payment. On termination, your right to use the Service ends and we may delete your data after a reasonable period.
The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free.
To the maximum extent permitted by law, PorchLite will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Our total liability for any claim will not exceed the amount you paid us in the 12 months before the claim.
You agree to indemnify and hold PorchLite harmless from claims arising out of Your Content, your use of the Service, or your violation of these Terms.
We may update these Terms from time to time. Continued use after changes means you accept the updated Terms.
These Terms are governed by the laws of [Your State/Country], without regard to conflict-of-law rules.
Questions? Email hello@getporchlite.com.